Privacy Policy

1. Overview

Aurenza Academy ("we", "our", "us") is dedicated to protecting your personal information and maintaining the highest standards of data safety. This Privacy Policy details how we collect, store, share, and safeguard your personal details, resume diagnostics information, and inbound counselor requests.

2. Information Collection

We collect information directly provided by you when interacting with our digital interfaces, including:

• **Counseling Inquiries**: Name, corporate email address, contact phone number, current employment status, and target certification programs submitted through form widgets or scheduling modules.
• **Resume Screening Data**: Raw resume texts, documents (PDF, DOCX, TXT), and skillsets submitted directly to Auri AI Resume Diagnostics.
• **Interactive Chatbot Inputs**: User messages, inquiries, and prompt options selected during chatbot sessions.

3. Information Usage

Your data is utilized strictly to provide and optimize our educational services:

• Allocating counseling slots and calling back interested prospects.
• Running semantic keyword mapping to diagnose your skills and gap profiles.
• Answering chatbot queries about certification schedules, placement supports, and hotline details.
• Referral sharing with our 500+ corporate hiring partners (with your explicit authorization during placement programs).

4. Cookies & Trackers

We use essential cookies and light local storage mechanisms (such as localStorage) to store basic configuration settings, verify user authentication sessions, and retain wishlists of desired certification programs. You can choose to disable cookies in your browser settings, though certain interface widgets (like comparison sheets) may degrade.

5. Data Protection

We enforce premium security practices, including database encryption at rest, secure sockets layer (SSL) communication pipes, and strict internal access controls, to prevent data leaks, unauthorized access, or file alterations.

6. Contacts & Inquiries

For concerns regarding this policy, data deletion requests, or general inquiries, please connect with our compliance officer: